Timeless Beauty Lounge – Gift Card Policy

Thank you for choosing to give the gift of self-care and wellness. Our gift cards are a wonderful way to treat someone special—or yourself! To help you get the most out of your gift, please review the following guidelines:

1. No Expiry on Value
   The dollar value of your gift card never expires. You’re welcome to use it whenever you’re ready to relax and unwind. (Note: Promotional or complimentary cards may have an expiry date, which will be clearly noted.)

2. Non-Refundable
   Gift cards are final sale and cannot be refunded, exchanged for cash, or transferred to another person.

3. Lost or Stolen Cards
   Please treat your gift card like cash. Unfortunately, we are not responsible for lost, stolen, or damaged cards.

4. How to Use It
   Gift cards can be used toward any regular spa service* or retail product at Timeless Beauty Lounge. They may not be applied toward gratuities unless otherwise stated. *They may not be applied to Botox, Fillers, Micro-needling or PRP.  

5. Appointment Cancellations
   We kindly ask for at least 24 hours’ notice if you need to cancel or reschedule an appointment booked with a gift card. Late cancellations or no-shows may result in a deduction from the card value.

6. Leftover Balance? No Problem!
   If you don’t use the full value in one visit, the remaining balance will stay on the card for your next time. You can check your balance anytime by contacting us.

7. One Card Per Visit
   Only one gift card may be applied per transaction, unless pre-approved by management.

8. Special Offers & Promotions
   Gift cards may not be used toward discounted services, packages, or special promotions unless specified.

9. Policy Updates
   Timeless Beauty Lounge may update these policies from time to time to serve you better. The most current version will always be available upon request.